AI for companies with 50–150 employees
E-Commerce & Online Retail
Growing order and request volume across Shopify, WooCommerce & co.: agents handle customer service, capture orders and returns, and keep product data up to date.
Why now
- Questions about delivery status, returns and products repeat daily – across email, chat and marketplaces.
- Orders, returns and invoices are spread across Shopify, WooCommerce, marketplaces and your ERP, and have to be reconciled.
- Seasonal and promotional peaks can barely be cushioned with extra headcount.
Use cases for your business
Relieve customer service automatically
The agent drafts replies to standard questions about delivery status, returns and products – complex cases go to your team.
Capture orders and returns
Orders, returns and invoices are read from Shopify, WooCommerce and marketplaces and reconciled with your ERP – no retyping.
Product knowledge, instantly available
The agent searches product data, policies and past tickets and answers in seconds – with a reference to the source.
The right fit
Online retailers with 50–150 employees process huge volumes of recurring tasks across multiple shops and channels. That's exactly where agents scale best – connected to your existing systems.
Approach
How we get started
From first conversation to a productive agent in three steps.
- 1
Conversation
Together we look at where most of the time in your business goes into routine.
- 2
Pilot
We implement one concrete use case, with a clear goal and a measurable result.
- 3
Scale
What works, we expand to further areas.
Ready to hand off the routine work?
In a short conversation we find the use case with the biggest leverage in your business – with a clear goal and a measurable result.